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Bungie Answered

Constant Disconnections

First of all, I hope this is the correct page to post this under, if not I apologize. My Marathon servers are completely unplayable for me much more often than not. I have no connection issues with any other game, my internet speeds are great, ITS ONLY MARATHON. I have constant disconnections all the time, about every 3/5 sessions i have it ends in a dc. It makes no sense to be my internet if everything else runs absolutely perfectly, I can be completely fine on Destiny, Warframe, Helldivers, Space Marine 2, ect ect, wtv I want and have not a single nanosecond of a stutter but I get into warframe and I get to play for 4-5 seconds before I dc, then i reconnect and if im lucky i get 3-4 steps in and im kicked again. I just want to know if you could think of anything going on on my end, maybe its a setting somehow in my game thats putting me into the wrong servers or maybe you know this is happening to other people and youre planning a fix. Either way I just would like to know if theres any idea as to whats going on. 

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Comments

3 comments
  • Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are having connectivity issues in the game. While we've noted this thread and will continue monitoring any issues that may be occurring from our end, we'd highly recommend trying out our Basic Network Troubleshooting and Advanced Network Troubleshooting Guides, to see if they mitigate the issues you are seeing.

    To help us better monitor the issues you are facing with your connection to the game servers, can you provide us with which error code(s) you are receiving?

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  • I just got on to test it and was disconnected within the first minute, the code I got was Spinach. 

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  • Hello again,

    Thank you very much for your response. We've taken note of the additional information provided. If you hadn't we'd continue to encourage you to try out the troubleshooting links provided. On top of that, as this error code has been noted with certain routers, we'd also recommend checking out the Help Article for this error code as it has some additional things to check.

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