1. Marathon Help
  2. Community
  3. Bug Report: In-Game Mechanics & Activities

Didn't find what you were looking for?

New post
Bungie Answered

Just successfully exfiled on a solo run, completed a contract, but all of my gear/loot is gone

Avatar
gr33nmonk3y

My vault is full, but I usually have the change to deal with a loadout that is too much - in this case it dumped the quest rewards into my inventory, and just completely removed everything I had on my loadout. Please help get my gear back.

 

Just happened on 4/28/2026 right before 2PM EST.

Bungie ID is: gr33nmonk3y#2959

I play on Windows via Steam.

0

Comments

3 comments
Sort by Date Votes
  • Official comment
    Avatar
    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • Your Platform
    • Map and Runner shell used (Rook or other):
    • Were you solo or in a crew? If in a crew, how many players?
    • Approximate date and time of the run (please include your time zone):
    • Did you complete or turn in any contracts that awarded gear right before or at exfil? If yes, which ones?
    • Was your Vault full, nearly full, or did it still have space?
    • Did you already have items in Overflow before this run?
    • Screenshot or short video of:
      • The Run Report for that match
      • Your current Loadout
      • Your Vault and Overflow (scroll if needed)

    Please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look. 

  • Avatar
    gr33nmonk3y
    (Edited )
    • Your Platform: Windows via Steam
    • Map and Runner shell used (Rook or other): Outpost and Assassin
    • Were you solo or in a crew? If in a crew, how many players? Solo
    • Approximate date and time of the run (please include your time zone): 4/28/2026 shortly before 2PM EST.
    • Did you complete or turn in any contracts that awarded gear right before or at exfil? If yes, which ones? Yes - MIDA Truth/Lies 3/6 was completed
    • Was your Vault full, nearly full, or did it still have space? Vault was full.
    • Did you already have items in Overflow before this run? I do not believe that I had any items in Overflow before the run.
    • Screenshot or short video of:
      • The Run Report for that match - I had already closed the run report.
      • Your current Loadout - screenshot below
      • Your Vault and Overflow (scroll if needed)
    0
  • Avatar
    Bungie Support
    Marathon Support

    Hello there,

    Thank you for the additional information and for the screenshots.

    We have taken note of your report and will investigate this on our end.

    0

Please sign in to leave a comment.