Bungie Answered
My crew and I lost all our stuff due to Marathon server crash
My self (Weeno33#1827) and my crew (FISH_R_FRIENDS#8283, GucciiHuccii#6524) lost all of our stuff due to the server crashing us mid match. We tried logging back in multiple times but kept getting a message saying server was not available. We would like all our gear back please!
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Hi there,
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you experience this often, please try re-installing the game using the steps in our guide below:
https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updating-Marathon
It wasn't client side or internet related. We all experienced the server disconnect at the same time. None of us are on the same internet.
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