not able to play

jcl5_23

April 20, 2026 19:51

i play on ps5 on when the game star everything is ok when the game connect to a session ithe game freeze and error on ps appear. when i talk to ps tell me is the side of the game have a problem somebody is able to help me

Comments

5 comments

Official comment

Bungie Support
Marathon Support

April 20, 2026 19:53

Hi there,

Thank you for reaching out and for reporting this.

Could you share a screenshot of the error message that is appearing on screen?
jcl5_23

April 20, 2026 19:57 (Edited April 20, 2026 19:58)

is have no error code just green scrren

and error to send of playstation and have no code error

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jcl5_23

April 20, 2026 20:03 (Edited April 20, 2026 20:03)

this is the code i receive form the oder me ce-108225-1

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Bungie Support
Marathon Support

April 20, 2026 20:24
Hi again,

Thanks for the screenshots.

That CE-108255-1 error is a PS5 system crash message, and we’re tracking cases of it with Marathon on PS5.

Please try the following:
1. Change your PS5 system language
  
  Go to Settings → System → Language.
  
  If it’s set to Français (Canada), temporarily change it to English (United States/Canada) or Français (France).
  
  Fully restart your PS5, then try launching Marathon again.
2. Make sure both your PS5 system software and Marathon are fully up to date.
3. If the crash still happens after changing language and updating, please send us:
  
  Your PSN ID and Bungie Name
  
  Your country or region and exact system language
  
  Approximate time (with time zone) of your last crash
  
  Whether this started only recently or has always happened at launch.
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jcl5_23

April 20, 2026 20:30

thanks i change the language for english and it's work
thanks fornthe help

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