1. Marathon Help
  2. Community
  3. Bug Report: Systems, Settings, & Services

Didn't find what you were looking for?

New post
Bungie Answered

Voice Chat ONLY functions in the Lobby. While in a game, crew & proximity chat do not work. (PC)

Avatar
Kazuha

In the lobby:

  • my teammates can hear my chat input.
  • I can hear my teammates. 

However, when I am in-game:

  • The chat icon next to my name will indicate that I am talking (my mic is being picked up)
  • The chat icon next to my name will indicate that I have activated prox chat (the icon switches to orange)
  • My teammates NEVER hear my mic
  • I can NEVER hear my teammates in-game chat
  • I can NEVER hear proximity chat
  • Additionally, I cannot see when other people are talking (there is no indication for prox chat OR crew chat)

I have tried:

  • disabling all other sources audio inputs/outputs in windows besides the source I actively use.
  • resetting all settings in Marathon
  • re-installing Marathon
  • changing ISPs (yes - I have switched from AT&T to Comcast to try and fix this)
  • changing accounts (yes - I bought the game twice to try and fix this)
  • changing headsets (I used to use an Arctis Nova Pro Wireless headset, now I use a Logitech Pro X 2 Lightspeed)

 

I have been playing for 300+ hours and still have not been able to find a fix for this. Every time I bring it up, people provide the same advice; I have tried. 

 

1

Comments

1 comment
Sort by Date Votes
  • Official comment
    Avatar
    Bungie Support
    Marathon Support

    Hi again,

    Thanks so much for the detailed report and for all the troubleshooting you’ve already done.

    Our team received similar reports of this nature and it's currently being investigated on. In the meantime, could you take a look at our Audio & Voice Troubleshooting guide and see if any of the recommended steps there might resolve your voice chat issue?

    I'm thinking your Record settings inside your PC device settings might be the key:

    - For Windows 10/11: Hit Windows Key + R: type: mmsys.cpl and hit enter to bring up your sound devices.
    - Find your preferred device, make sure it's set to both "Default" and "Communications Device" for both the Playback & Recording tabs.
    - This works for all versions of Windows.

    Another thing to try would be to search for Microphone Privacy Settings in the Windows search bar, go into Microphone under Privacy, and make sure that Marathon is listed under "Let apps access your microphone".

    If the issue still persists, please let us know.

Please sign in to leave a comment.