TWITCH DROPS, ARG DROPS, PROMO COSMETICS DISAPPEARED/DISAPPEARING FROM MY INVENTORY SINCE UPDATE

• Official comment

  

  Bungie Support

  Marathon Support

  April 16, 2026 14:02 (Edited April 16, 2026 14:03)

  Hi there,

  Thank you for reaching out and for reporting this.
  
  First, could you let us know the following:
  

  • Have you tried restarting the game since this started?

  • Have you tried switching characters?

  • Have you tried switching platforms (if you have more than one linked)?

  • Any other steps you’ve already tried (reinstall, verify files, etc.)?
    
    

  If the above didn't help and things are still missing, we'll need some more details:

  • Your Platform
  • The approximate date and time of when this happened
    
  • Is Cross Save enabled? If yes, which platform is your primary?
  • A list of the cosmetics that are missing
    
    

  For each missing item, please list:

  • Item name (e.g., Smol Kitty sticker, specific emblem/shader/charm, etc.):
  • Item type (sticker / emblem / shader / armor ornament / weapon ornament / charm / etc.):
  • How you earned it (Twitch Drop, ARG reward, promo code, partner bundle, mailbox message, etc.):
  • Approximate date you earned/claimed it:
  • Where you used to see it (which tab/section in Locker/Customize/Collections, weapon + sticker slot, etc.):
  • If you have several missing items, a simple list like this is perfect:

  • Item name – type – source – where it used to be
    
    

  • Also, right before you noticed things missing, were you:

    • Claiming any mailbox messages?

    • Switching platforms (e.g., from console to PC)?

    • Changing any Cross Save settings?
      
      

  • Please share screenshots of:

    1. Your Customize screen where Smol Kitty and other missing cosmetics should appear.

    2. Any remaining mailbox messages related to Twitch / promo / make‑good rewards.

    3. The Bungie.net Partner Rewards / Twitch Drops page showing these rewards as claimed.
• 

  Telnarmo

  April 26, 2026 20:58

  I have restarted the game many times, its now been a week+ and theyre still gone, switched characters multiples times, I have not tried switching platforms so will reply with that later, I have reinstalled, reverified, etc., the above did not work.
  
  My platform is PC
  Approximate date and time would have been shortly after weekly reset as of the date of this post (Obviously I do not know the source as to why my cosmetics are missing but it did happen shortly after logged in, claimed the cosmetics in my msgs and then bought the new weekly Vandal monoclast bundle then proceeded to play CARRI event when it released, noticed after a few games, I also have a friend who didnt play at all that day and he got on and also stated he had missing cosmetics)
  
  Cross save is enabled, PC is my primary
  
  The list of missing cosmetics:
  Smol kitty sticker, type: sticker, twitch drops/subs x2 and also CARRI event mailbox x2, claimed during twitch drops and CARRI event, used to see it in gun stickers
  
  SmileyWeave worm emblem from twitch drop events, I have all claimed on twitch and will try to upload photos/video if needed but I had the emblem before and used it and now its gone, it was actually the source of this discovery as I was going to equip it bc a friend was using the new RUSH Weaveworm emblem and I wanted to match them, I still have the background and x2 stickers (Do more drops we want more! or allow us to buy them!) 
  
  Not Not Meat emblem, showing in my emblems as locked and a part of a promo, says its ARG related
  
  Also, UESC Security emblem from S1 event is showing in my inventory dont know if thats related to anything upcoming or something
  
  Will try to get youtube video or photos as making YT video would take a minute and photos are too large to upload currently but posting update now to hopefully get more info about this out, ty in advance! and sorry for a late reply, too busy playing this amazing game, CARRI event is very good.
  
  
  
  

  Yes

  0

  No

Please sign in to leave a comment.