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Bungie Answered

Missing contracts rewards.

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MapleOatmeal
I completed my favorite hatch quest and opened a vault the same game and it said it completed the quest but I wasn't able to claim my rewards and my contract just disappeared.
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Could you provide a few more details to add to your report?

    • Your Platform
    • The approximate date and time of when this happened
    • Exact contract name and Faction
    • When this happened relative to Cryo ending
    • Was Cryo was still active in the lobby afterward, or did it look like Cryo had just ended when they got back to menu?
    • Did the run summary ever show a reward screen or mention contract rewards?
    • Did the contract card disappear from the Faction screen with no “Claim” step?
    • Did any items, keys, materials, crates, or credits that appear immediately after that run?


    Screenshots of:

    • Factions screen now 
    • Inventory tabs that should have gotten a reward

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