Bungie Answered
Disconnected from marathon server mid game
I was running gold weapons,
Gold back pack, gold implants.
On outpost.
With 2-3 min left i was kicked out of the game and taken to the main screen. My internet was fine and by the time i got back in the game was over and i lost all my things that i spent alot of time to get please help me as this was very messed up as i really love this game but what happen tonight just destroyed me.
Name. Flaxstar_115#9808
Date. 11/08/2026
Time. 2:45am
I have a photo of my gear if needed
1
Comments
Hey there,
Thanks for reaching out. I'm really sorry to hear you were disconnected mid-game.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
That said, if any specific error code or message was displayed upon disconnecting, please let me know here so I can take a closer look. Feel free to visit our Network Troubleshooting Guide as well for more steps to take to prevent future disconnects.
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