Bungie Answered
ERROR: Failed to retrieve configuration data from server
Hi,
I've been able to log into Marathon on my PS5 Pro and PC smoothly for the last month or so since release. Unfortunately, when booting up the game today on Steam, I experienced the following error:
I thought to Google the error, and apparently, some fixes included 1. Restarting the game. 2. Clearing download cache in steam. 3. Changing the DNS Settings of my connection to the Default Google DNS (8.8.8.8, 8.8.4.4), as well as 4. Checking Firewall permissions.
All of these attempts didn't solve the issue for me.
Is there any help you can provide here?
Thank you,
0
Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are receiving this error code when hoping into the game. We've received some reports of this error code being persistent and are investigating the underlying issue further. In the meantime, if you haven't already, we'd recommend trying out our Basic Network Troubleshooting and Advanced Network Troubleshooting Guides to see if they help.
Updated windows, and that seemed to work!
Thanks, Team.
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