Bungie Answered
Game freezes on launch
I can't get my game to start today for some reason. It freezes on the initial startup on steam. I've tried disabling my anti virus, updating my drivers, and uninstalling both the game and battle eye. I would really like a fix so that I can keep playing. It is also not a steam side issue, as I am able to open and play other games that I have purchased.
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Hello there,
Thank you very much for reaching out to us.
To start out, we'd recommend trying to verify the game file integrity through steam to see if it helps:
Right-click Marathon in your Steam Library > Properties > Installed Files > Verify integrity of game files.
Let this complete and then try launching again.
Then you could try to reinstall BattlEye
Fully close Steam.
Go to your Marathon installation folder and look for the BattleEye subfolder.
Run the BattleEye installer there (or the “Install/Repair BattleEye” option if available).
Relaunch Steam as administrator (right‑click Steam > Run as administrator) and then try starting the game.
After that, you can try to disable overlays and background apps
Turn off overlays like Steam Overlay, Discord overlay, GeForce Experience, MSI Afterburner/Rivatuner, etc.
Close any unnecessary background apps (especially screen recorders, performance overlays, or other anti‑cheat tools).
Try launching again.
Lastly, check and update Windows and GPU software
Make sure Windows is fully updated (including optional updates related to .NET/Visual C++ if offered).
If you use software like ASUS Armoury Crate, RGB/OC tools, or other GPU tuning apps, try temporarily closing or disabling them before launching.
It seems like turning off the overlays allowed me to launch the game again! Thank you!
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