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Bungie Answered

knocked out of final exfil bug

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It's Over!

I was in the final exfil and right as it activated i was pushed out by a bot. I feel like I should've exfiled here either by being kept it the exfil zone when it activated, or from re-entering the zone after before it finished the exfil sequence. I lost the first red keycard I'd found. 

 

https://www.reddit.com/user/General-Profile-4373/comments/1sghy1d/knocked_out_of_final_exfil/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

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  • Official comment
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    Bungie Support
    Marathon Support

    Hello there,

    Thank you for this report.

    We have taken note of your report and will investigate this on our end.

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    It's Over!
    (Edited )

    I also should note two strange things. One is that the 'run complete' screen, which shows the damage you took over the raid, doesn't say 'eliminated' like it should if I died normally. Second is that at the very end of the clip you can see that the game has check marks on the weapon mods of my equipped guns, suggesting they were retained for some reason. They were not in my vault, which was full when i went in the raid, nor the overflow. This is why I'm more sure a bug has occured

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    It's Over!

    Is it possible for me to get my items back? 

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    Bungie Support
    Marathon Support

    Hello again,

    Unfortunately, support is unable to manually restore lost loot.

    While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.

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    It's Over!

    disappointing, but fair enough.

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