lost gear do to server disconnect
Friend and I were running duos on outpost tonight (April 6th 12:17am cst) and encountered an error code "weasel" at the exact same time, upon trying to reconnect both of us were met with "bungie servers are unreachable". After both of us decided to restart the game we loaded into an elminated run complete screen. I know it wasn't an issue with my connection because every other device in my home was still connected including the pc I was playing on, was actively using discord while marathon network issues were occuring, really hope this issue gets resolved we both had beefy loadouts and a locked room key we were seconds away from using.
I can supply both of our accounts information if needed to help resolve the issue the two of us we're equally impacted by.
Really hope this gets resolved soon.
Comments
Hello there,
We're sorry to hear about this issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting guide for more information about disconnections.
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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