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Bungie Answered

Did not get compiler/Cryo skin

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Mike
Had a team that beat Cryo archive defeated the compiler encounter and successfully exfiled with NO disconnects and no lag outs. Start to finish done 30 ish minutes. I have all compiler loot in my vault for proof Am I able to unlock the skin?? I played on recon only no other class. you’re confident you killed the Compiler, exfilled, and still don’t see the skin for the runner you used, that’s not expected. In that case, adding: Your platform (Steam/Epic/Xbox/PS5), Your Bungie name, Approximate date/time + timezone of the clear, and Whether any disconnects or errors happened between the kill and exfil If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look. This will help the team investigate why the unlock didn’t grant properly. Platform PS5 Ps5 tag: Mistni Bungie: Mike#1187 Clear 4/5/26 roughly 11:45am CST
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Could you provide a few more details to add to your report?

    • Your Platform
    • Screenshot of Cryologist title page, showing:
      • Progress on Requiem for a Cyborg
      • Progress on S’phticide
      • Screenshot of Recon skins list showing the Compiler skin locked.
      • Video (if available) of:
        • Compiler fight and kill.
        • Exfil.
        • Post-run codex / skins screen showing no unlock.

    If you have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here.

  • Avatar
    Mike

    https://imgur.com/a/Alz2epJ

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