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Bungie Answered

Exfil in cryo not popping up. Yes we were lvl 3

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Gooseumz
Tried to leave cryo for 10 min no exfil would pop up on the map. Almost lvl 4 and had some of the best gear my team has had ever. We scanned the terminals at least 20 times between the 3 of us. Nothing worked. This isn’t the first time I’ve come across this BS, if you’re going to have these mechanics at least make sure your game functions properly. Utterly infuriating experience. Just to note we’ve ran cry a ton and exfil’d so it wasn’t our first time running this garbage
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Could you provide a few more details to add to your report?

    • Your platform
    • The approximate time, date and time zone of when this happened
    • Whether you were solo or in a crew
    • Your Security Level in Cryo when you were trying to leave, and whether you’d already killed the Compiler
    • Whether you ever saw any exfil icons on the map after scanning, or if there were none at all
    • Any screenshots or a short video showing the map after scanning with no exfils

    You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look. 

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