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Bungie Answered

"Status unknown"

Andrew#0164

just queued for Cryo, said check internet settings, come back in, shows we are eliminated with "status unknown" title. entire loadout is gone.

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  • Official comment

    Hi,

    Thank you for reaching out. I'm sorry to hear you were disconnected from your run. Were you able to take a video or screenshot of the errors and/or Unknown Status screen you received, so I can take a closer look? Please upload your video to a public hosting platform like YouTube or Imgur and share a link here.

    If you haven't already, please also view our Network Troubleshooting Guide for detailed troubleshooting steps to resolve connectivity issues.

    Thanks!

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