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Bungie Answered

Successful exfil but game said I was eliminated

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ForestTheRed
An enemy team triggered an exfil before the match timer was up and final exfil started. I killed the team and then exfiled from this one that they initiated. I entered the exfil with 5 seconds left before the final exfil ended (55 seconds after match timer ended). It did the extraction animation but then said I was eliminated.
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out. 

    We apologize for the inconvenience and frustration caused, but can confirm the team is aware of and looking into this issue of players being eliminated during exfil. 

    Regarding lost loot, while we're unable to manually return it, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.

  • Avatar
    ForestTheRed

    Is there anyway to get this loot back from this bug?

    0
  • Avatar
    ForestTheRed

    Additional details: I was a rook in dire marsh taking the AI uplink exfil

    0
  • Avatar
    Switch Axe Sam

    This also just happened to me on the on outpost as rook. I had a whole bag full of purple gear.

    For troubleshooting purposes:

    1. Prior to final exfil, I hit a guarded exfil with around 5 seconds left in the match. I walked into the exfil during the 1 minute final exfil window.
    2. I got the 10 second timer to exfil, and when it hit zero I got the animation for successfully exfilling
    3. Upon exiting the game it said eliminated and I lost everything
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