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Bungie Answered

Locked in room at processing

Opened the armory in processing and every way out of the building got locked by a barrier. There was a symbol on a computer outside that we could see that looked like a way to deactivate the barriers but since it was outside none of us could get to it. We ended up dying at the end of the match when we were still locked in. Here is my gameplay in case that helps https://youtu.be/3wW0-5dLRD4?si=R57YPEvEw_BXDYUZ. In the video I show all the items I have in my inventory in case you have a way to return the lost items to me. 

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Comments

3 comments
  • Official comment

    Hi there,

    Thank you for the report. We are aware of this issue and are investigating to resolve this as soon as possible.

    We have a system in place that automatically refunds gear lost to a subset of server errors, but unfortunately we're unable to manually return lost loot. 

  • I just had the same issue, finally found enough keys on a rook run to get in there and then got locked inside the barriers. fml

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  • Please for god sakes Bungie fix this I just had a great run end because your game locked me in a room

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