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3 comments
  • Official comment

    Hi there,

    Thank you for reaching out and for reporting this.

    Could you provide a few more details to add to your report?

    • Your Platform
    • The approximate date and time of when this happened
    • Does this persist when you log out of the game and log back in?
    • What were the steps that you took to create the mismatched gun model?

    If you are able to replicate this, please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

  • I am on Steam as my platform.
    - The incident occurred at March 28th, around 11:00 AM.
    - The mismatched model disappeared after inspecting a different weapon and re-inspecting the overrun. It was a brief, minor error, it seems. Logging out would almost certainly fix it as well.
    - The steps i took, are very complicated because i was messing around in the menus and store for quite a while, however here is the general gist of how it went down:
    • I finished a match.
    • I inspected the magnum in customize and equipped a sticker.
    • I bought the assassin “protosynth” bundle.
    • I quick equipped the overrun skin and the assassin skin from the Congratulations UI that pops up when you buy something.
    • i then equipped the charm from the bundle to the magnum in customize.
    • i then immediately inspected the overrun, leading to this bug.

    I do not know which of these steps are part of this and it will likely be difficult to reproduce.

    Pretty amusing screencap though.

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  • Hello there,

    Thank you for the additional information.

    We have taken note of your report and will investigate this on our end.

    0

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