Bungie Answered
Can't stop moving
For some reason my runner starts moving in one direction. I can't figure out how to stop it and I can't replicate it.
It happens inconsistently but almost every run. I generally disable it by using an ability or alt-tab out and in again.
Moving in another direction doesn't help. I can't jump.
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Comments
Hi there,
Thanks for reaching out! It sounds like your controller/keyboard may be briefly losing connection while you were holding a direction.
If that doesn't seem to be the case, please use your platform's share feature to capture a clip highlighting the issue you're experiencing and upload it to YouTube, then send us the link here along with your Bungie name (including the # and 4 digits), platform, and approximate date/time it occurred. We'll be glad to take a look.
Hi,
I'm on Steam and there is no correlation between my keyboard and the bug.
After trouble shooting - the leading theory is a bug between Windows Power Toys and the movement input.
Specifically the setting Quick Accent. I have not noticed the bug since de-activating this setting.
I will let you know if it happens again and proceed with your suggested next steps.
Thanks for the update! We'll keep that in mind in case we see others experiencing this. Let us know if it comes back for you and we'll be happy to help.
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