Bungie Answered
I've lost multiple golds to crashes.
I am so tired of this and I've had my last straw. I just was in a cryo raid and my teammate crashed as soon as he shot a bubble shield. Literally 5 seconds later I shot it and the game crashed. I lost a gold that game. I want my items back. So riduculous. I have a screen hsht of my gear too. I want to be compensated. Tired of playing this game and losing my high value gear to my and teammates crashing.
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Comments
Hello there,
We're sorry to hear about this issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting guide for more information about disconnections.
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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