Stuck on signing in
I'm sure multiple people have had this issue by now, I have recently been gifted Marathon and I fully installed it with Battleye, everything was smooth until I pressed mouse one to play and it sent me to the loading screen where it listed signing in as presented below in the photo I've provided, I waited a decent amount, around 20 minutes essentially, and it still did not load. Along with that I had done some troubleshooting, reinstalling the game on a different drive and the same main drive multiple times, running as administrator in dx11 and dx12 and with neither, doing a full reset of steam, my pc and the game itself, messing with potentially corrupted files, checking the firewall on my pc and allowing it through, most of everything that could try and still no results, would keep me on that screen, I even let it sit there on that screen for a couple hours and it still didn't work, along with that I made sure to fully link my bungie account to my steam account, running out of options. I was wondering if there could be any work around to this issue or a resolution in sight, anyone that has a similar issue, or at least anyone that could help me with this.
Thanks.
Comments
Hello there,
Thank you very much for reaching out to us. :I'm sorry to hear that you've been having trouble signing into the game. It seems like some extensive troubleshooting has been attempted to try and resolve PC/game issues. From this standpoint, the only thing left that I'd suggest is just ensuring that all of your drivers, Windows, and your BIOS are all up-to-date.
Outside of game troubleshooting, as this may be related to signing in, we'd also encourage you to try out some Basic Network Troubleshooting and our Advanced Network Troubleshooting Guides (to try to rule out any NAT/UPnP-related issues). This should rule out any potential issues that may be coming from the connectivity side of things.
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