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Bungie Answered

Marathon Can't connect to PSN Network

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Cray'Ola Kell of Crayons
Marathon is unable to connect to PSN network. Network is fine on my end and other games work just not marathon
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  • Official comment
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    Bungie Support
    Marathon Support
    (Edited )

    Hi there,

    Thanks for reaching out.

    Could you try the following troublehshooting steps:

    1. Full restart your PS5, 
    • Power your PS5 fully off (not Rest Mode), wait 30 seconds, then turn it back on. Launch Marathon again and try signing in.
    1. Check PSN & game service status
    • Check PlayStation Network Service Status for your region. Also check marathonthegame.com or Bungie Help social channels for any ongoing outage info.
    1. Network reset
    • Power-cycle your modem or router (unplug 30–60 seconds, plug back in). Once internet is back, test another online game to confirm it connects, then try Marathon again.
    1. Sign-out / sign-in on PS5
    • On PS5: Settings → Users and Accounts → Sign Out. Reboot the console, sign back into your PSN account, then start Marathon.
    • Try another network (if possible)

    If the above steps didn't help, and you are receiving an Error Code, please take a screenshot and add it to this thread.

  • Avatar
    dlw0004

    Same issue, tried all troubleshooting and nothing works console works with every other game, marathon gives canary code and other psn network issues

    1
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    aceshigh1014

    Same issue here and I just bought the game. Bummer lol. Upvoting for vis

    0

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