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Bungie Answered

Run not finalized.

I just ran my first gold key and once we exfiled the screen went black and had an error about all progress form the prvious run being lost if i return to lobby. I got a lot of gear form that run that i would really like to keep. Can anyone please help me with this?

 

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3 comments
  • Official comment

    Hi there,

    Thanks for reaching out.

    This is a known issue that the team is investigating. We apologize for the inconvenience caused while it persists!

  • what should I do in the meantime? should I wait before clicking back to lobby????

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  • Hi again,

    Unfortunately, while the team is investigating, there are no workarounds for those affected by the issue at this time. Further waiting will likely not have any effect on the outcome.

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