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Bungie Answered

Disconnected without error code

EmperorHermi#6839 Steam

I was doing a run on dire marsh when 3 minutes before final exfil i was disconnected from the server and sent to the login screen.

The game said i had lost connection to the server, but didn't provide me with an error code for me to check the reason for my disconnect.

I tried closing and opening the game again but it wouldn't connect or tell me the reason why.

After restarting my pc i managed to get back into the game only to find that the run was over.

Seeing as the Run time was 26:11 i assume i didn't die to a player but to not exfiling in time.

This happend at about 1:30 CET 19/03/2026

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  • Official comment

    Hello there,

     

    We're sorry to hear about this issue. 

    In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them. 

    Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems. 

     

    You may also visit our Network Troubleshooting guide for more information about disconnections. 

    https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide

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