Bungie Answered
Lost all my gear due to server disconnect on Perimeter duos
Started match at 1600 pst with my buddy in the new duos mode on perimeter. I had a 7.2k loadouts with purple attachments and blue gear and my friend had similar gear. While I was looting in station about to unlock tox clear, my game froze and kicked me out. My friend was able to rejoin but I was forced to continue waiting or return to lobby. I spammed continue until the match ended and still lost all my gear. I want compensation and I will never be playing duos until this is rectified.
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Comments
Hello there,
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting Guide for more information about disconnections
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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