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Bungie Answered

VOICE CHAT NOT WORKING

Bungie Account Name - Ada-1 Lover#7743

Platform - Steam

Description of Issue - My voice chat was working at launch, but a week later, it suddenly stopped working. I can't talk or hear anyone; the same with prox chat. My audio and social settings are correct. My icon lights up when I talk, but no one hears me. I followed the audio troubleshooting steps, but it still didn't work. It's getting very frustrating to lose my runs because I can't communicate effectively with my team. AGAIN I HAVE WENT THROUGH "Audio and Voice Troubleshooting guide". i got an automatic reply telling me to "consider reaching out to the manufacturer for specialized troubleshooting" if the problem is my headset. My headset works in other games, so why won't it work here? I shouldn't get another headset to be able to play this game

Rough Date and Time of issue - from March 11 and onwards  

Repro steps - i think it stopped working after an update from the game

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Comments

1 comment
  • Official comment

    Hi there,

    Thank you for the report. We're seeing a rise in reports about this occurring and are currently investigating. In the meantime, some players have reported success in changing their Bluetooth headphones' hands-free settings in Windows after opening the game. Try toggling it on or off to see if this works for you.

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