Bungie Answered
Lost loot on exfil AGAIN
Gavy69#6887 Platform: Xbox
This is the second time my whole team and I have successfully exfiled to zero loot and seeing ‘eliminated’ - this time it was Dire Marsh instead of Outpost
PSA 3/18/26 12:30 AM
0
Comments
Hi there,
Thanks for the report.
If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look at the issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting Guide for more information about disconnections
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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