Bungie Answered
Game crashes constantly after new 1.05 update.
I dont understand how in the heaven and hell this update got into live version. Clearly you guys dont have QA. Either roll this back, fix it within few hours or return my 40 euro.
Processor Intel(R) Core(TM) Ultra 5 245K, 5200 Mhz, 14 Core(s), 14 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
GPU Nvidia Geforce RTX 5080
OS Windows
5
Comments
Hi there,
Thanks for the report! Rest assured that crashes are automatically reported to us when they occur and we are currently investigating. In the meantime, we recommend keeping your GPU drivers and Windows version fully updated.
Just so you guys dont have to, I have done the homework for you.
Tried to disable real life virus protection,
Disable firewall
Force the game in DX11 and DX12 modes.
Launched the game with admin rights and win7 compatibility.
Forced battleeye reinstallation,
Installed/reinstalled newest C++ Redistributables,
Restarted PC, verified integrity, reinstalled game
All my drivers are up to date.
Now fix your game
Same issue. Intel core ultra 7, rtx 4070ti super, 32gig ddr
Same with me. RTX 5080; Intel Ultra 7 265KF
Tried all of that you listed and reinstalled drivers as well; no other game has ever crashed on this machine - I've disabled all my overlays (even though I should NOT have to do that).
For the server slam and about the first week I had zero crashes, then I was only getting a crash every other game in the loading screen before but now, after 1.0.5 I am crashing every game, and not just in the loading screen but inside matches now too, which never happened before.
Seems like each update is worsening whatever the issue is.
same here
same as well. First match of the day and not even 2 minutes in the game crashed and every time i reconnect it would crash without even doing anything. lost 10k worth of loot in my inventory
I have 5 event viewer events related to the crash of the game with Event ID 1001:
However, I am unable to attach .dmp files here but if needed just give me heads up.
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 101
P2: e
P3: 0
P4: ffffb101108d7180
P5: c
P6: 10_0_26200
P7: 0_0
P8: 768_1
P9:
P10:
____________________________
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0
Problem signature:
P1: 141
P2: ffff8407076df460
P3: fffff802443eed90
P4: 0
P5: ffff8407062ac200
P6: 10_0_26200
P7: 0_0
P8: 768_1
P9:
P10:
____________________________
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: fc
P2: fffff80763379073
P3: 890000012bcb0121
P4: ffffc809aab16fa0
P5: 2
P6: 10_0_26200
P7: 0_0
P8: 768_1
P9:
P10:
____________________________
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 101
P2: e
P3: 0
P4: ffffb70161582180
P5: b
P6: 10_0_26200
P7: 0_0
P8: 768_1
P9:
P10:
____________________________
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 50
P2: fffff00c79517370
P3: 0
P4: fffff805eaf678e4
P5: 2
P6: 10_0_26200
P7: 0_0
P8: 768_1
P9:
P10:
Same for me - no previous problems. Crashes within 30 - 60 seconds of every new run. Left it for today as it did the same thing around 6 times. Bungie, please fix it or its a waste of my money. Have over 20 hours issue free. 5090, 64gb ram. Latest Nvidia drivers, latest windows update. Only had this issue after 1.05.
Also EXPO/XMP or undervolt is not a reason for the crash
Haven't been able to play this game once - even during the Server Slam. I don't think I can get a refund now either given the timeframe + "playtime" (if you can call it that). 5 hours of play and I haven't been able to complete a run, let alone endure more than 5 minutes of one.
Hello everyone, I fixed it.
Thank you InFamousKID for this log dump as I dont have it on my PC and it told me enough to resolve the issue.
Please update your BIOS and Intel ME via ME Update Tool assuming you are running Intel CPU. I dont use AMD so I cant help there.
The issue might also be with undervolting your CPU, I did not test it yet as I have put all my BIOS settings to default and just enabled XMP/EXPO
Game works now.
Also thanks to Alex for pin-pointing the issue. It is with intel management engine. Please update your intel management engine to fix the issue.
I did what you said and it still didn't fix the crashing issue
Similar issue: updated Intel management engine, updated all drivers, rolled back windows update game still crashes every 1-2 minutes. Over the past couple of hours I've had 30 or so crashes:
Intel Core Ultra 9 285K - since it seems to be related to the processor.
Nvidia RTX 4080 SUPER
32 Gb Ram
hello? you guys add cryo archive but cant solve an issue thats happening to over thousands of players?? I cant even play the game. I put so much time into this on launch and now I cant even play it anymore. This is on your end, please fix it asap. I cant believe that this is even happening given that the ultra has been out for over a year now.
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