Bungie Answered
Error - Lost connection to game world + Gear Refunded, your run can't be completed due to an error. 1.0.0.5
Hello, since the patch hit today (should post patch news on the official Discord btw) I have had two runs in a row disconnect after being connected and looting for awhile - normally I'm allowed to reconnect and continue the run but for both of these I was sent to lobby with a "gear refunded" message, so I got my free kit back for both but couldn't finish my runs or keep any of the loot that I did have.
I lost some purple mats, oh well! Anything I can do to fix this? It sent everyone in my party back to lobby two matches in a row.
Best regards,
Soza#5907
0
Comments
Hello there,
Thank you for reaching out to us.
We understand you've been experiencing connectivity errors. We can imagine the impact such errors may have had. If you haven't already done so, then you may wish to perform some Network Troubleshooting. It often helps with issues such as those you're reporting.
If you continue to experience incidents such as these, then please let us know if any error codes or messages are presenting themselves when these incidents occur, and we'll review.
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