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Bungie Answered

I have not received my Twitch Drop reward after a prolonged period.

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5 comments
  • Official comment

    Hi there,

    Thanks for reaching out.

    If you have not already, please view our help page for Twitch Drops to verify that your account was both linked correctly, and linked no less than 12 hours prior to the start of the Marathon Twitch Drop event.

    If you have already done that, could you let us know which drops haven't been received?

  • Thank you for responding to my request so promptly! However, I'm currently unable to confirm whether I've received the Drop rewards since I submitted the post. I will check once the server maintenance for Marathon is completed.(btw,I have successfully linked my Twitch account: zvg0xg3taz. I am missing all rewards except for the Kitty sticker.)

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  • Hi again,

    Could you share a screenshot showing the Twitch Drops that you claimed in your Drops & Rewards Inventory page on Twitch?

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  • I don't know how to upload links on the Bungie official website, so I used an image hosting service to convert the screenshot into a link. Here is the screenshot link.
    https://img.cdn1.vip/i/69b9dc60ef8e9_1773788256.webp
    https://img.cdn1.vip/i/69b9dcbf86d86_1773788351.webp
    https://img.cdn1.vip/i/69b9dcd846dfa_1773788376.webp
    https://img.cdn1.vip/i/69b9dcd357f1b_1773788371.webp
    This is not all of the missing drop items. Please contact me if your team requires additional screenshots

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  • Hey there,

    Thank you for the report.

    Please keep an eye on your account's Customizations for your missing Twitch Drops.

    If your owned emblems are not showing up, you can try resorting the Customize > Profile menu by All or Owned to make sure that all of your emblems are showing up in game. This should correct a visual issue that can hide owned emblems.

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