Bungie Answered
Microphone Not Working (PC)
My microphone is working perfectly fine in Arc Raiders. I did everything the officiale troubleshooting guide suggests and it did not fix my issue. The mic icons (both team and prox chat) are showing up correctly but no sound is coming out. I attach a picture for clarity.
Please help me out, the game does little sense without being able to communicate with teammates.
Thanks!
0
Comments
Hello there,
Thank you for reaching out to us.
We understand your mic isn't working with Marathon. We can imagine the impact such an issue may have had. For our investigation, could you kindly let us know the model of microphone you're using when you play? We'll then review, and see what we can hopefully suggest.
I use 3.5 mm jack cabled Sennheiser Hd 400S headphones with built-in mic. In the audio mixer the recording device is called "Intel Smart Sound Technology for digital microphones"
Hello again,
Thank you for this information.
We have taken note of your report. We will be sure to look into this issue you experience with your microphone. Thanks again for letting us know about this!
Hello again,
Thanks for your patience.
During our investigation, we realized there was one last detail we need to verify. Specifically, could you let us know if swapping to a different headset resolves this mic issue when you play Marathon? We'll then resume our investigation.
No. I tried two more headsets. One with a 3.5 mm jack connection and one with USBc connection. The result is the same: the mic is recognized but no sound comes out.
Hello again,
Thank you for this information.
We have taken note of this additional info, and will be sure to include it in our investigation.
Hello Bungie, can you please help with the issue?! I'm playing a completely different game without voice chat. This is not how the game was meant to be played! Please do something!
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