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Bungie Answered

Hard Crash Loading into match - lost all gear (PC)

Started playing this game around 5th or 6th match the game was loading me into Perimeter when it just abruptly closed. No error codes.

That's annoying but when I re-opened Marathon it gave me a post-match results showing that I had lost all my gear which is annoying since I had absolutely no control over what happened and wasn't at fault.

PC stats: Windows 11, i7-8700, geforce rtx 3060, 32 GB DDR4

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  • Official comment

    Hello there,

    Thank you for reaching out to us.

    We understand you experienced a hard crash in Marathon. We're sorry to hear of this, as we can imagine the impact that this may have had. At this time, we have taken note of your report concerning this incident. If you haven't already done so, you may wish to perform some Network Troubleshooting. Often, incidents such as what you experienced are related to connectivity bugs and their recurrence is prevented by this troubleshooting.

    If you do continue to experience this type of crash, then please let us know if particular in-game actions appear to reproduce it, and we'll review.

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