Bungie Answered
I never received ANY twitch drops
It's now been what nearly two weeks since the 1st round of twitch drops, I've followed every help guide on reconnecting my accounts and I've had everyone tell me to "wait for 24hrs" but all I got was a single icon for playing the server slam, so far nobody has given me any meaningful help ... I bought the deluxe edition before the game even came out, really disappointed I've got all the twitch drops sitting claimed in my inventory, but none are coming through no matter what I try, I don't have any other bungie accounts or steam accounts I've had this bungie account since 2017.
1
Comments
Hi there,
We're seeing a rise in reports about this and are currently investigating.
In the meantime, to confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
My twitch inventory says the drops have been claimed and that the game account is connected, I've just reconnected on bungie.net again (already done this a few times), the Partner rewards page is blank and shows no drops at all or options to refresh. Twitch doesn't allow me to "claim" the drops again as they've all been claimed already. my oldest drop the WEAVEworm background says it was claimed 17days ago.
Please sign in to leave a comment.