Bungie Answered
Disconnected from server
I just lost all my loot from a match that extracted with. I loaded up with some from friends and they were put into the game. When it loads me in it disconnects me instead of everyone. The eliminated me and I lost everything I had because of something thst wasn't my fault. I check my internet several times in the process and I didnt have any issues. Marathon disconnected and eliminated me. And the game threatens to disconnects and takes my stuff every time. This is wrong. I honestly dont wanna play the game anymore. Please fix this.
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Comments
Hello there,
We're sorry to hear about this issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting guide for more information about disconnections.
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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