Bungie Answered
I haven't received Twitch Drops
My Bungie ID was unexpectedly altered by a game bug after launching and playing Marathon (Server Slam/Playtest). When I attempt to manually change my ID back to SANwtr through the Bungie account settings, the system only allows the name without the original suffix #9487 and generates a random new number, which I cannot accept as this ID is tied to my long-term Destiny 2 gameplay and profile.
AND I've watched for enough time, I haven't received Twitch Drops
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Comments
Hi there,
Thanks for reaching out!
To confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Click the "Refresh" button at the top of the page beside "Missing Twitch Rewards" and the page will update with any Twitch items you've earned.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
Hello, I have the same problem where I did not receive some of my Twitch Drops. I have already checked if my account is connected correctly, and it was. I also reconnected my Twitch account again, but the first Twitch Drops are still not shown as received for me.
It seems like bungie is putting the blame back onto the customer with this one. They keep auto-replying with suggestions to relink your account. I really hope bungie can make things right, because a simple twitch drop campaign should not be this difficult. I will not be supporting, nor telling my friends to support a game with this "blame the customer" attitude. I literaly only care about the bingus emblem. Please fix the drops that your customers that supported your brand new IP rightfully earned.
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