Bungie Answered
All Social Features Are "Disabled"? Being Directed To Parental Controls?
So this is a pretty simple, make or break deal. This can either get fixed promptly, or I will be demanding a refund for Marathon. Why can't I hear or talk to ANYONE? All social features are disabled? Why? Support, please do not post some worthless reply to this asking for my platform or something, you have already been supplied with 100% of the information you need. In case you somehow cannot access this information due to weaponized incompetency, I am on Steam, my user name is linked here on Bungie... what else could you possibly need to know?
Please just fix the game or my account, whatever it is. I can't hear or talk to anyone, this 100% ruins the game and makes it worthless to me. So you can fix or lose the sale up to you. Thanks!
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Hi there,
Young players (aged under 13, or their country’s age of digital consent) will need to link their account with a parent, guardian, or other responsible adult’s account in order to access certain features, such as joining text or voice chat. The parent, guardian or other responsible adult needs to have a Bungie.net account and verify that they are an adult.
Please review our Date of Birth Requirements article for more information and setup instructions:
https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services
If you are encountering issues after setting up Parental Controls, there might be an issue with the Parental Control settings on the platform you use to play. Please reach out to your platform's support team for assistance with troubleshooting your platform's Parental Control settings.
Also you guys need to work on this UI. Like it just says "Permissions" on the left side of the Social menu. Just the word Permissions floating there, with no additional information or any kind of explanation. Can't click on it, no hover-over prompt, just a meaningless word in a meaningless location just floating there for no reason whatsoever. Why.
Why.
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