Collector's Edition: Digital rewards not received

• Official comment

  

  Bungie Support

  Marathon Support

  March 09, 2026 14:23 (Edited March 09, 2026 14:24)

  Hi there,
  
  Thanks for reaching out.
  
  According to the Collector's Edition FAQ, the code for the Marathon Collector’s Edition Bonus Cosmetics should be sent to your email starting on March 5th. If you have not received the email and have also double checked your spam folders, please submit a ticket with your order number to:

  • Bungie Store Orders: https://bungiestore.com/customer-service 

  Once you get the code(s), they can be redeemed on the Bungie Code Redemption page.
  
  If you have already done all of the above, please let us know.

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