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Bungie Answered

Game Crash Causing Lost Matches – Video Evidence Available (Xbox)

Hello,

 

I would like to report an issue that has caused me to lose several matches due to server crashes.

 

So far, I have lost 3 games where the same problem occurred. Every time I engaged in a fight, the server suddenly crashed and restarted, which caused the exfiltration to fail and my character to die.

 

I am playing on Xbox, and I have replay video recordings as evidence showing the crashes happening during combat.

 

This issue has directly resulted in lost progress and failed extractions. I would appreciate it if your team could review this situation and investigate the server stability during those matches.

 

Please let me know if you need the video recordings or any additional information from my side.

 

Thank you for your time and assistance.

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Comments

1 comment
  • Official comment

    Hi there,

    Thank you for the report. We're seeing a rise in reports about crashes occurring on Xbox and are currently investigating. In the meantime, please ensure the console's rear fans are well-ventilated and not obstructed.

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