Crossplay Acount Link
Hello dear Bungie, I really liked Marathon, so I decided to buy it for 2 platforms, PS5 and PC, I wanted to link my accounts and when I clicked on the Google search link https://www.bungie.net/7/en/crosssave
I was offered to choose a platform, I chose psn and then I was asked if I had an account and I chose to create a new one, after which I created a Bungie account and my psn account was immediately linked, without confirmation or warning about the inability to unlink it in the future
The problem is that I linked the wrong account, I have two psn accounts with different emails but the same name, so I linked the wrong account and it turns out I can't do anything more with it.
I didn't know about your rules regarding the inability to unlink an account.
I would be glad if you could help me delete my account, or at least once allow me to unlink my psn so that I can link the one I need.
It's very sad that there's no way to untie it, it would be great if it could be done at least once a year :(
Comments
Hi there,
Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances.
Please see our notice below for more information:
https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025
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