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Bungie Answered

Deluxe edition & Pre-Order items are missing

I had pre-ordered the deluxe edition and after reinstalling and confirming that I have the DLC downloaded, none of the items that were promised to me are showing up. Please inform me where/who I can talk to in order to get this fixed.

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Comments

5 comments
  • Official comment

    Hello there,

    Thank you for reaching out to us.

    We've gotten reports of players encountering issues accessing their deluxe rewards. We're currently investigating the underlying cause of this. In the meantime, Accessing and Restoring Licenses may help you to access your purchased content. Your patience and understanding while this is ongoing is appreciated.

  • I also have the same issue, i also pre-ordered the game, no bonus, no pass, nothing, do you have some news ??

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  • Same Issue here. pre ordered the deluxe edition and have not received any of the items its states we will receive. I just have the base game.

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  • same here man

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  • i am also missing my content

     

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