Bungie Answered
The installed version of the NVIDIA graphics driver has known issues.
Good evening. I am unable to launch the game. Whenever I try, a pop-up appears stating:
"The installed version of the NVIDIA graphics driver has known issues. Please install the recommended driver version. Would you like to visit the following URL to download the driver? https://www.nvidia.com/download/index.aspx"
I have already performed a clean installation of the latest version of the Game Ready Driver (591.86), but I am still experiencing the same error.
Platform: Steam
GPU: NVIDIA GeForce RTX 3060 Ti
CPU: AMD Ryzen 9 5900XT
RAM: 64 GB
6
Comments
Hi there,
Thank you for the report.
I have passed this information on for further investigation.
In the meantime, if you did update your driver to 595.59 could you make sure that is has been rolled back to 591.86?
Yesterday, Nvidia discovered a bug in their Game Ready and Studio drivers and recommended rolling the drivers back.
Hi, thank you for answering! I already tried three different versions of Game Ready Driver: 595.59, 591.86, and 566.36.
I have also installed all the latest Windows updates and cleared the NVIDIA cache. But I’m still experiencing the same problem.
My fiancé is also experiencing this problem. Is there a fix in the foreseeable future? If not may just return the game as we can't even play it.
same issue is happening to me. i even rolled back drivers to 566.36 as well. i will most likely refund the game if there's no real fix for this.
Having the same problem, I've installed 3 different drivers and verified file integrity, nothing fixing it for me rn
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