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Bungie Answered

The De-sync and "No Regs" are becoming more and more prevalent

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Just Vibin'

Too many of my matches, especially within the last few weeks, have resulted in very poor performance due to the "Desync" and "No regs". Many times I will shoot an enemy to see their shield flash while I have no hit marker and deal no damage. It is becoming so often that I can safely say it is roughly 1 enemy per match. I have multiple clips and images to support my claim if needed. 

Please do something about this as it is becoming a gradual issue in making me lose my vault 

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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    You can upload your video clips to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

  • Avatar
    Just Vibin'

    I've compiled some of the more prominent issues. But it happens in almost every match. See here: 


    https://youtu.be/B1o40KLe_LE

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  • Avatar
    Bungie Support
    Marathon Support

    Hi there,

    Thanks for the video.

    Please try the following troubleshooting steps if this continues to happen:

    • Restart the game and your platform before playing again
    • Power cycle your modem and router
    • Use a wired internet connection if possible instead of Wi-Fi
    • Reduce other network usage in the home while playing, such as streaming or large downloads
    • Check for packet loss, latency spikes, or other connection instability with your ISP
    • If possible, try a few matches at a different time of day to see whether the issue is more common during peak hours
    • Are you seeing any icons in the top right corner of the screen when playing?
    • Also, are you receiving any error codes or error messages?

    If you are encountering persistent  network issues, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. We also have an Advanced Troubleshooting Guide. If that doesn't help, the next step would be checking our Optimizing Connections page.

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  • Avatar
    Just Vibin'
    • I currently use a wired ethernet. I have a ping of 11. 
    • This occurs even after i re-installed the game multiple times
    • There are no error messages or packet loss indicators while gaming 

    Additionally, my position and, as well as the position of others is updated in real time between my local game and the server as seen by those clips. This indicates my connection is fine. 

    While my friends are spectating me - they state connection appears normal, however, my gun does not appear to shoot in these instances even though I am opening doors and walking around fine.

    For example - the video of me opening the door using the charged circuit breaker, my teammates stated they only saw me open the door, slowly walk up, and punch the Recon without seeing my circuit breaker shot.

    Please Advise. 

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