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Bungie Answered

Duos exfil bug - loss of progression and loadout at infil

As the title suggests, me and my brother were exfilling from an exfil that we spawned with Uesc credits on dire marsh (night) we sucessfully exfilled but were at the bottom left it said hold X to leave crew and return to lobby for both of us. We waited for a little while and nothing changed so we held the button, we were then met with a warning message titled: continue waiting? - description: The results of your previous run have not been finalised. If you continue to the lobby now, you will forfeit any items you brought into the previous run, as well as any progress made during that run. Options were return to lobby or continue waiting, naturally i chose continue waiting, this lead to a loading screen which kead back to the same warning message so I repeated the selection, again and again, and again... i had to go and to something so i left my playstation running for 1 & 1/2 hours after this to see if anything changed when i came back. Nothing had changed even though the run had long since finished for every runner. I pressed continue waiting, redirected to loading screen and then was met with a warning screen for leaving again and again. I finally gave up 2 hours after the new seasons launch and I do not have any of the gear/enhanced kit I went in with, nor do I have any of the items or progress that were obtained in the run with my brother, this is the same on his side.
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Kommentare

  • Offizieller Kommentar

    Hi there,

    Thanks for reporting this. I'm sorry to hear you're having issues connecting to servers and were getting stuck on the "Continue waiting?" screen. At this time, we're aware of these reports and are investigating the issue.

    We apologize for the inconvenience this has caused and appreciate your patience while it is being worked on.

  • Its not just that, i have been disconnected mid game over and over getting error code grapefruit, weasel etcetera.. the games autocompensation system is supposed to give you stuff back when rhe problem is on bungies side. This has not happened and I am thoroughly dissapointed, I have lost my purple kit and pretty much every scap of loot i have earned across about 10 games. I managed to exfil one time as rook but thats it. I Wwas enjoying they game but after knowing that I'm not gonna get my level 75 last season purple kit amd stuff to get me started, I am seeiosuly considering leaving permenantly. None of these issues have been mine and I have not died once any or my loot, killed multiple people and exfilled or disconnected due to bungie servers and lost everything, no matter the map, rook or otherwise

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  • Not to mention i cant progress contracts and I have gained 7 levels for no reason other than runner and bot kills with no credits, salvage, weapons etc to show for it soon i won't be put in new level lobbies so this is a shambles and I would like a level reset.. it's time to leave bungie for good soon.

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  • But yes exfil problems or connection problems it always sends me to the wait for other runners screen as if I had rage quit.

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  • Hey there,

    Thank you for following up. Per this post from the Marathon Development Team, 7 Sponsored Kits have been sent to affected players as compensation. Since you played during the specified time frame, you should have received two messages with the compensation in your inbox.

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