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Bungie Support

Marathon Support
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Neueste Aktivität von Bungie Support
  • Bungie Support hat einen Kommentar hinterlassen
    Offizieller Kommentar

    Hi there,Thanks for reporting this. If you're able to catch this on video, this can be very helpful in our investigation. You can upload your video to a public hosting platform like YouTube or Imgu...

  • Bungie Support hat einen Kommentar hinterlassen
    Offizieller Kommentar

    Hi!Thanks for reporting this. Would you be able to reproduce the issue and capture a video of it so I can take a closer look? Please upload your video to a public hosting platform like YouTube or I...

  • Bungie Support hat einen Kommentar hinterlassen
    Offizieller Kommentar

    Hi there, Thank you for reporting this. I'm sorry to hear you were kicked from your game with an error code Monkey. Error code Monkey is a general networking error that we are actively tracking, an...

  • Bungie Support hat einen Kommentar hinterlassen
    Offizieller Kommentar

    Hello! Thank you for reporting this. We've taken note of your report and video and will investigate this on our end.

  • Bungie Support hat einen Kommentar hinterlassen
    Offizieller Kommentar

    Hi there,Thank you for reporting this. I'm unable to review your screenshot as the image is too small. Would you be able to reupload a larger/clearer image? If, by any chance, you were able to capt...

  • Bungie Support hat einen Kommentar hinterlassen
    Offizieller Kommentar

    Bonjour ! Merci de nous avoir signalé cela. Les captures d'écran que vous avez prises ainsi que l'enregistrement vidéo de votre ami seraient effectivement d'une grande aide pour notre enquête. Seri...

  • Bungie Support hat einen Kommentar hinterlassen

    Hello again, Thank you for the additional information. Just checking, is your PlayStation Plus subscription up-to-date? If it isn't, you won't be able to play Marathon and it would explain the erro...

  • Bungie Support hat einen Kommentar hinterlassen

    Hi again, Thank you very much for the video and additional info. We always appreciate the help as we squash bugs! I've taken note of your observation regarding the apparent desync between the abili...

  • Bungie Support hat einen Kommentar hinterlassen

    Hi again, Thank you very much for following up. I've flagged this to the appropriate team for further investigation. Thank you again for reporting this!

  • Bungie Support hat einen Kommentar hinterlassen

    Hello again! Thank you very much for the links. I'm unable to view the YouTube video, as it seems to have been removed. Would you be able to reupload it, if the issue is still happening? Thanks again!