Bungie Answered
Killed Compiler and Exfilled as Vandal, no rewards at all for entire Crew
Playing cryo archive, made friends and teamed against the compiler. Successfully killed and looted the area. With gold tier goods and happiness in heart we Exfilled and my entire crew all received the same error message. After we successfully Exfilled an error message provided. ID: MormonHous3w1f3#8244 5/31/2026 Around 4pm
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Hey there,
Thank you for reaching out. I'm sorry to hear you and your team received an error message after defeating the Compiler and exfilling, and didn't receive your rewards. Could you please share more information regarding the error your received? What did the error say?
If you were able to catch a screenshot or video clip of the incident and/or error message, please share it below so I can have a closer look. You can upload your video to a public hosting platform like YouTube or Imgur and share a link here.
Thanks!
Hello Bungie,
The link to the error message is below. After exfilling, we were brought to a black empty spectating screen. Then the error message began appearing despite our completed run. This is a clip from my PlayStation that I screen recorded just for yall. I went to a photo so you could see my name and the ganglia as well. Let me know if you need more sections of video. It happened to my whole crew. You can also see all the loot we lost. Our only concern is the skin though, we’re not worried about the loot. Congrats on season 2 btw very excited.
https://youtu.be/Tws_BjyNnL4?si=4MqzRFRVsxgQ1q-Z
Hi again!
Thank you for the update and the YouTube link. I really appreciate the added video and information. I see what you're referring to regarding the error message and the black screen. I've saved your report and video and escalated your case to the dev team so they can further review.
We apologize for the trouble this has caused and appreciate your patience while we investigate!
Hello again!
No, thank you. I appreciate getting back to me. Thank you for sending it up. I’m excited to hear back from the dev team!
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