Still can’t hear any voice chat.

I have been playing since the server slam and have never been able to hear voice chat. I have all voice chat settings turned on. It’s not just my teammates, but prox chat too. I have tried plugging my headset into my console and my controller, both don’t work. I have tried changing my audio output settings and nothing my VC audio is set to max. I have tried restarting the game. I have tried turning off and on the settings. Nothing works and I have gotten 0 help. Playing the game and seeing my teammates are talking and being forced to type in text chat because I can’t hear anything they say has been miserable. Please this is like my 3rd time submitting a form for this same issue and I have gotten 0 help.