Bungie Answered
Infinite loading made me loose all my stuff
Hi.
I started a game with a loadout worth 3.5k and the loading screen was infinite after 10 min of loading I decided to alt F4 and return to lobby but my stuff is gone now.
Is there any chance to get it back ?
Thanks.
0
Kommentare
Hello there,
We're sorry to hear about this issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting guide for more information about disconnections.
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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