Bungie Answered
Disconnected before match began, lost everything
When the game was loading, I got stuck in an infinite black screen. I could hear the game start, but could do nothing else. It kicked me to the xbox home screen, and when I logged back on to Marathon, the loadout I went in with was gone.
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Kommentare
Hello there,
We're sorry to hear about this issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Note: Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
You may also visit our Network Troubleshooting guide for more information about disconnections.
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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