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Bungie Answered

Daily Report - Error Code WEASEL Still Occurring (12 March 2026, 17:35 UTC, PC)


Since day two of the Server Slam and since release I'm consistently hitting the following error. I'm posting this as a daily report because the issue occurred again today.

"Could not connect to Marathon servers. Check your network configuration and try again. For information on resolving this issue visit help.bungie.net and search for error code: WEASEL."

I'm the only person on my network, on PC, using a wired Ethernet connection. Every other online or multiplayer game works perfectly fine. Nothing in my setup has changed since the first day of the Server Slam when the game worked.

I've gone through both the Marathon Network Troubleshooting Guide and the Error Code WEASEL page and completed every step listed. Below is a full list of everything I've tried:

  • Verified game files
  • Forwarded all required ports (TCP and UDP)
  • Reinstalled the game
  • Reinstalled BattleEye
  • Restarted my router (full power cycle)
  • Changed DNS servers (tested 1.1.1.1 and 8.8.8.8)
  • Enabled and disabled UPnP
  • Closed all unnecessary background apps and downloads
  • No third-party antivirus. Windows Defender only (tested with it temporarily disabled)
  • Tested with a VPN (and without)
  • Disabled DLSS Override in the Nvidia App
  • Tried a different Steam account (during Server Slam)
  • Flushed DNS cache (ipconfig /flushdns)
  • Ran Winsock reset (netsh winsock reset + netsh int ip reset)

System info:
OS: Windows 11 Pro 23H2
CPU: AMD Ryzen 9 9800X3D
GPU: RTX 4080 (Driver 591.74)
RAM: 32 GB

Router: FRITZ!Box 7490, firmware: FRITZ!OS 7.62
Connection: Wired Ethernet

Country: Germany
ISP: Deutsche Telekom

Bungie Account: Gitorian#9112
Platform: Steam / PC

 

Traceroute results:

Tracing route to bungie.net [104.17.100.21]

 
1 fritz.box [192.168.178.1]
2 p3e9bf12c.dip0.t-ipconnect.de [62.155.241.44]
3 b-eh3-i.B.DE.NET.DTAG.DE [62.154.46.10]
4 ae10.edge5.ber1.sp.lumen.tech [4.68.62.205]
5 dialup-212.162.17.178.frankfurt1.mik.net [212.162.17.178]
6 104.17.100.21
 

Tracing route to active session endpoint observed during gameplay (205.234.118.118)

 
1 fritz.box [192.168.178.1]
2 p3e9bf12c.dip0.t-ipconnect.de [62.155.241.44]
3 f-ed11-i.F.DE.NET.DTAG.DE [217.5.109.106]
4 80.157.128.21
5+ Request timed out
 

Additional diagnostic test (pathping):

 
0 PC.fritz.box [192.168.178.32]
1 fritz.box [192.168.178.1]
2 p3e9bf12c.dip0.t-ipconnect.de [62.155.241.44]
3 f-ed11-i.F.DE.NET.DTAG.DE [217.5.109.106]
4 80.157.128.21
 

Packet loss observed: 0% within the local network and ISP backbone.

The traceroute to the session endpoint stops after the Deutsche Telekom backbone. This is expected behavior because many game servers and relay networks intentionally drop ICMP packets and traceroute probes for security reasons. However, there is no packet loss or abnormal latency visible within the ISP network path.

Additional context:

Since day two of the Server Slam and since release the WEASEL error has been occurring consistently for me regardless of the troubleshooting steps listed above.

I have exhausted all user side troubleshooting steps documented in the official guide and commonly suggested by the community. My local network, hardware configuration, and ISP connectivity appear stable, and other online games function normally, which suggests the issue may be related to backend connectivity, authentication, or session routing affecting certain players.

I am aware that the issue has been acknowledged by BungieHelp and that it is currently under investigation. This report is being submitted for documentation purposes in case additional network information from EU players using Deutsche Telekom is helpful.

2

Kommentare

  • Offizieller Kommentar

    Hi there,

    Thank you for the report. We're seeing a rise in reports about this occurring and are currently investigating. Although not an ideal workaround, in the meantime some players have reported success by re-installing Windows.

    Please also refer to our Network Troubleshooting Guide for troubleshooting in-case this is a WEASEL error caused by network issues.

  • Bungie Account Name: CloudyMinds#6190

    Platform: Steam/PC (Windows 10 Pro LTS 22H2 build 19045.6937)

    Error Code: WEASEL (consistent, every session)

    Issue: I am being repeatedly disconnected from Marathon servers with error code WEASEL. This has been happening consistently since launch. I have gone through every step listed in the official Network Troubleshooting Guide and then some. Listing everything below for full transparency.

    System Specs:

    • CPU: AMD Ryzen 7 9800X3D
    • GPU: NVIDIA GeForce RTX 5070 Ti (16GB VRAM)
    • RAM: 32GB DDR5 @ 6000MHz
    • OS: Windows 10 Pro LTS 22H2 build 19045.6937
    • Router: ASUS RT-AX88U Pro (Firmware 3.0.0.6.102_33421 — latest available)
    • ISP: Charter/Spectrum
    • Connection: Wired Ethernet (not Wi-Fi)
    • NAT Type: Open (confirmed via router's Open NAT tab)

    Everything I have tried (none resolved the issue):

    • Verified game files via Steam
    • Forwarded all required TCP and UDP ports per Bungie's guide
    • Full reinstall of Marathon
    • Full reinstall of BattleEye
    • Full router power cycle (unplugged, waited 60 seconds)
    • Changed DNS servers (tested Cloudflare 1.1.1.1 and Google 8.8.8.8)
    • Tested with UPnP enabled and disabled
    • Closed all background applications and active downloads
    • No third-party antivirus — Windows Defender only (also tested with Defender temporarily disabled)
    • Disabled DLSS Override in the NVIDIA App
    • Flushed DNS cache (ipconfig /flushdns)
    • Ran Winsock reset (netsh winsock reset + netsh int ip reset)
    • Disk Cleanup
    • Enabled Destiny 2 Open NAT profile on router for my device (ASUS Open NAT tab)
    • Confirmed no Double NAT — router is in standard Wireless Router mode, single gateway at 192.168.50.1 going directly out to ISP
    • Confirmed router firmware is fully up to date
    • Only one account, one platform, one instance of the game running at a time (logged out of forum account, ruling out cross-platform simultaneous login)
    • Called my ISP, said there was nothing they can do since the game is dropping UDP packets when it reaches Bungie's servers

    Tracert Outputs:

    1.

    Tracing route to 198.199.23.1 over a maximum of 30 hops

      1     3 ms     1 ms     1 ms   192.168.50.1
      2    11 ms    12 ms    11 ms   int-1.sntlcasm03m.netops.charter.com [142.254.176.173]
      3    15 ms    19 ms    15 ms   lag-58.sntlcaga02h.netops.charter.com [76.167.28.153]
      4    27 ms    13 ms    11 ms   lag-19.hcr02sntlcaga.netops.charter.com [76.167.5.0]
      5    10 ms    14 ms    10 ms   lag-47.mcr11vnnzca24.netops.charter.com [76.167.5.2]
      6     *        *        *      Request timed out.
      7     *        *        *      Request timed out.
    Network path to the internet is clean with solid latency (10–27ms). Hops 6–7 timing out is consistent with routers configured to silently drop ICMP packets, not indicative of a break in connection.

    2.

    Tracing route to bungie.net [199.189.118.227]
    over a maximum of 30 hops:

      1     2 ms     2 ms     2 ms  192.168.50.1
      2     8 ms    18 ms    12 ms  int-1.sntlcasm03m.netops.charter.com [142.254.176.173]
      3    47 ms    17 ms    15 ms  lag-58.sntlcaga02h.netops.charter.com [76.167.28.153]
      4    12 ms    14 ms    11 ms  lag-19.hcr02sntlcaga.netops.charter.com [76.167.5.0]
      5    14 ms    16 ms    12 ms  lag-47.mcr11vnnzca24.netops.charter.com [76.167.5.2]
      6    16 ms    14 ms    14 ms  lag-29.rcr01tustcaft.netops.charter.com [72.129.13.2]
      7    19 ms    16 ms    44 ms  lag-36-10.tustca4200w-bcr00.netops.charter.com [66.109.6.202]
      8    16 ms    18 ms    23 ms  lag-1.pr2.lax10.netops.charter.com [66.109.5.241]
      9     *        *        *     Request timed out.
     10     *        *        *     Request timed out.
     11    24 ms    24 ms    26 ms  ae8.cs1.lax112.us.zip.zayo.com [64.125.28.44]
     12    22 ms    23 ms    20 ms  ae24.mpr2.las15.us.zip.zayo.com [64.125.25.101]
     13    32 ms    20 ms    21 ms  ae12.mpr2.las1.us.zip.zayo.com [64.125.21.240]
     14    25 ms    23 ms    30 ms  128.177.113.122.IPYX-090920-ZYO.zip.zayo.com [128.177.113.122]
     15    23 ms    23 ms    23 ms  be1761.las-sagg9s3-1.sinap-tix.com [199.189.116.202]
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.

    A second tracert was run directly to bungie.net (199.189.118.227) to get a more complete picture of the route to Bungie's infrastructure. The full path is visible and reaches Bungie's network edge at hop 15. Charter/Spectrum handles hops 1–8 cleanly with consistent latency (2–44ms, with hop 7 showing a single spike to 44ms that did not persist). Hops 9–10 timing out is consistent with standard ICMP filtering and not indicative of packet loss. From hop 11 onward, traffic is handed off to Zayo, a third-party backbone transit provider, which carries it through Los Angeles and Las Vegas before terminating at Sinap-tix (hop 15), which sits at the edge of Bungie's network. Latency stabilizes cleanly at 23ms by hop 15. While the route itself completes without obvious breaks, it is worth noting that tracert only measures ICMP traffic — any packet loss or routing issues affecting UDP game traffic specifically (which Marathon uses for live sessions) would not be visible here and could still be occurring silently between Zayo, Sinap-tix, and Bungie's game servers. This is consistent with a scenario where the connection appears healthy on paper but game sessions are being dropped at the authentication or session layer on Bungie's backend.

    Additional context:

    During Marathon's Server Slam / FTP period, a patch was deployed mid-event that appeared to resolve the WEASEL issue for me at the time — I was able to play without disconnects after that patch. Since the full launch, the issue has returned and is persistent every session regardless of what I try.

    I am not looking for basic troubleshooting suggestions — I have genuinely exhausted every user-side fix documented by Bungie and the community. Based on the tracert results, my Open NAT status, and the fact that a server-side patch previously resolved this for me, I believe this is a backend authentication or routing issue on Bungie's end affecting certain ISPs or network configurations.

    I am aware that issue has been acknowledged via BungieHelp Twitter/X & Discord, and that they are investigating WEASEL errors. I am submitting this for documentation purposes to help expedite the investigation. Happy to provide any additional diagnostic info if it helps. Please update the player base about this situation, it has been 7 DAYS since the game's release and this persistent issue, and several people have still been unable to play.. 

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