Xbox Series X Crashing to Dashboard
Hi, I'm adding to the other reports of Marathon crashing to Xbox dashboard. It's occurred since release; I wouldn't say it's gotten better or worse.
One piece that sticks out the most is there's always an assassin nearby, be it on my team or another. I am unsure if there's a graphics bug involved with assassin skins or skills, or an audio bug, but I'm curious to know if others are seeing the same.
Here is my setup and troubleshooting steps
- Xbox Series X 1TB launch model
- 4k 120Hz - Dolby Atmos for Headphones (stereo uncompressed over HDMI)
- Tested CMAA & FSR, crashing on both. - Tested on both internal and external expansion storage. Deleted and re-installed to the other storage; did not simply move.
- Tested another HDMI cable, both correctly labeled and rated for 4k 120Hz
- Tested 2 different model headsets, one Turtle Beach Stealth Pro and one official Microsoft Xbox wireless headset
- Re-applied thermal compound ~30 days ago to rule out overheating (never received a cooling error, and fan is nearly silent, but thought it'd be worth trying)
- When I know it's about to happen, there's a short audio drop, then a screen freeze, and a crash to dashboard.
評論
Hello!
Thank you for reporting this. I'm sorry to hear Marathon has been repeatedly crashing for you since 1.1.5 released. We are currently investigating this issue and are working to identify the underlying cause. We've taken note of your report as well while we investigate.
I appreciate your patience while this is being worked on.
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